customer-research
When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," "PMF survey," "product/market fit survey," "customer interview questions," "interview outreach," "Sales Safari," or "find out why customers churn/convert/buy." Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.
Agent Skill from coreyhaines31/marketingskills
Copilot Studio
Passes documented load rulesNo documented load rule failed.
Microsoft 365 Copilot Preview, Frontier tenants only
Passes documented load rulesNo documented load rule failed.
An agent can have at most 8 skills. Custom skills aren't available in tenants that use Microsoft Purview Information Barriers.
Standards signals
Meets the agentskills.io required fields.
| Frontmatter | Present and parsed Spec: frontmatter |
| name | Meets the spec (1-64 chars, a-z 0-9 hyphens) Spec: name |
| description | Present, 1-1,024 characters Spec: description |
| compatibility | Absent or under 500 characters Spec: compatibility |
| Name matches folder | Yes (customer-research)Spec: name |
Observed from the public SKILL.md at the commit above on 2026-10-23. Not a certification: AAIF and the Agent Skills project don't certify skills. Validate your own skill with skills-ref validate.
| Source repo | coreyhaines31/marketingskills |
| Path | skills/customer-research/SKILL.md |
| Commit checked | e85f3cbc2e4a |
| Repo license | MIT |
| Files | 4 |
| Scripts | None |
| Instructions | 14,019 characters |
| Deepest folder | 1 below the skill folder |
| Installs (skills.sh) | 112,972 |
| Rules version | 2026-10-22 |
Re-check the latest version How skill checks work
Rule-based checks of public files against Microsoft's documented load rules, not tested in Copilot Studio or Microsoft 365 Copilot. Independent project, not affiliated with Microsoft.